This guide describes how to establish and maintain a comprehensive system to capture organisational learning and improvement in the form of Policies Processes and Supporting Documents. Effective documentation is necessary to ensure everyone knows the way the organisation has currently agreed to do things. This approach facilitates communication training and induction. It eliminates frustration reduces wasted time and effort. Prevent reinventing the wheel and losing gains made because you cannot locate an important document or because a key staff member has left the school. The guide explains with examples how to ensure the most up-to-date version of critical documents are available to those who need them. It also describes how to establish a foundation for ongoing improvement. Publisher: QLA pdf full colour 40 pages 297mm x 210 mm.